Vancouver Vet COVID-19 Updates
Welcome to Vancouver Veterinary Hospital!
Is there a more helpless feeling than when you are unable to determine the cause of or remedy your pet’s pain? As a member of your family, you want your pet to receive the best possible care. Our doctor has more than 26 years of experience in the field and caters to all of your pet needs.
Since 1942, we have provided a full range of caring veterinary services to pets throughout Vancouver, Washington. Our friendly and knowledgeable staff specializes in knee and bone orthopedic surgery for small animals. Most importantly, we endeavor to create excellent, long-term relationships with both pets and clients.
No shows/Late shows for Appointments Initiated June 2022
Any client who fails to show up for an appointment and has not contacted the hospital/spoken with a team member with at least (minimum 24 hours) notice, will be charged ½ of the exam fee that was missed. Any client who no shows and doesn’t get in contact with a team member for the second time, will be required to place a deposit to hold any future appointments that are made going forward. This is non-refundable if missed again. We understand that things happen in life, but our doctors’ time is very important. If you are late or going to be late, there is a 5 min grace period. Anything past 5 min will be asked to reschedule. It is always best to show up 5-10 min prior to your scheduled appointment time. If you are going to be late, you need to still contact the hospital and speak with a team member.
High Call Volume
If not able to get a hold of a team member via the phone, you can contact us via email. This will also adequately document the time in regard to our no show/late show policy above.
The WellHaven Difference
WellHaven was created with one simple idea: Happy Vet, Happy Pet. By taking care of the doctor and the rest of the hospital staff, giving them the support and resources they need, they can better focus on your pet. We believe in a healthy work/life balance for our doctors, vet nurse technicians, and everyone else responsible for your pet.
WellHaven does this by keeping our hospitals updated with the latest technology, including radiology equipment and on-site labs. But we also want you and your pet to be comfortable, so we’ve created Fear Free examination rooms and welcoming lobbies. It all comes together to create a health care haven for you, your pet, and our hospital staff.
Somehow, life seems to get busier and busier with each passing day, and remembering important treatments or exams for your pet can sometimes slip between the cracks. Our Wellness Plans are designed to help you stay on top of your pet’s care, payments, and other services.
For a monthly fee, we’ll send reminders about upcoming appointments, give you unlimited office calls throughout the year, perform annual testing and exams, offer discounts on certain services and medications, and a lot more! We also offer dental Wellness Plans to ensure your pet’s oral health is well-cared for. Truly, it comes down to doing what’s best for the pets. That’s what it’s all about.